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Koreniq™ · Personal Information

This policy describes how Koreniq™ handles personal information when you browse koreniq.com, purchase decorative products, request support, or interact with advertising and store services.

Last Updated: October 29, 2026

Privacy Contact: service@koreniq.com

Koreniq™ is owned and operated by Wuhan Yunbo Huida E-Commerce Co., Ltd.

Our Commitment

How we handle your information.

Koreniq™ is owned and operated by Wuhan Yunbo Huida E-Commerce Co., Ltd. We handle information to provide store functionality, process purchases, arrange shipping, provide support, maintain security, comply with legal requirements, and measure or improve our services.

We do not rent customer information to unrelated parties for their independent use. Some processing by advertising and measurement partners can qualify as a sale, sharing, or targeted advertising under certain privacy laws, even when no money is exchanged. The details and available choices are explained below.

Privacy Details

Collection, use, sharing & your rights.

Information We Collect

Depending on the interaction, categories may include your name, contact details, billing and delivery address, order contents and value, shipping records, payment status, customer-account details, messages sent to support, IP address, device and browser information, page activity, cookie identifiers, and advertising or conversion events. Payment credentials needed for checkout are processed by Shopify and applicable payment providers.

Sources of Information

Information can be provided by you, collected through normal website functions and cookies, or received from e-commerce providers, payment processors, fulfillment and shipping partners, customer-support systems, and advertising or attribution services where used.

Purposes of Processing

We use personal information to provide checkout, process and verify transactions, communicate about orders, deliver purchases, resolve returns or refunds, prevent misuse, maintain records, improve site functionality, understand marketing performance, comply with law, and carry out marketing where legally permitted.

Cookies & Similar Technologies

Our website and service providers may use cookies, pixels, tags, local storage, APIs, and related technologies for essential checkout and session functions, preferences, analytics, fraud prevention, and advertising measurement. You can manage certain choices through your browser or any privacy controls made available on our website. Restricting essential cookies can affect store functionality.

Advertising, Analytics & AppLovin

When enabled, advertising and measurement services, including AppLovin, may process relevant device identifiers, page interactions, campaign and referral parameters, product views, add-to-cart actions, checkout events, and purchase/conversion information to measure advertisements, assess attribution, prevent invalid activity, and improve campaign effectiveness. We apply applicable consent and opt-out requirements to this processing. For AppLovin privacy information, visit AppLovin Privacy Policy.

https://legal.applovin.com/privacy/

Service Providers & Disclosures

We disclose data as reasonably necessary to Shopify, payment processors, banking services, delivery carriers, fulfillment and warehouse partners, customer-service providers, hosting, analytics, security, fraud-prevention, advertising and attribution partners, advisers, and authorities when required or permitted by law. These parties may have their own contractual and legal data-handling obligations.

Sale, Sharing & Targeted Advertising

Certain online-advertising disclosures may be classified as “selling,” “sharing,” “cross-context behavioral advertising,” or “targeted advertising” under some laws. Eligible users can ask to exercise applicable opt-out rights by emailing service@koreniq.com with the subject “Privacy Request.” We also respect applicable consent and preference signals where required and supported.

Shopify & Payment Providers

Shopify supports our storefront and checkout. Shopify and associated payment service providers handle necessary commerce and transaction information under their applicable policies and arrangements. Koreniq™ does not store complete credit or debit card numbers on servers operated by the brand.

Retention of Information

We retain relevant information for periods reasonably needed to fulfill orders, provide customer service, manage returns, maintain financial and tax records, prevent fraud, resolve disputes, assess lawful marketing activity, and comply with applicable obligations. Actual retention may vary by data category, provider, and legal requirements.

Individual Privacy Rights

Depending on where you live, you may have rights to request access, correction, deletion, portability, opt-out of certain advertising disclosures or targeted advertising, withdrawal of consent where applicable, or review of a denied request. We honor eligible rights in accordance with applicable law and permitted exceptions.

How to Make a Privacy Request

Email service@koreniq.com with “Privacy Request” as the subject and a description of the right you wish to exercise. We may ask for information reasonably necessary to verify identity or authority before disclosing or changing personal data. Authorized agents may make requests where applicable law allows.

Marketing Communications

Where marketing messages are offered and permitted, customers can use unsubscribe instructions in those messages or contact support to request that marketing contact stop. Transactional messages regarding an existing order may still be necessary to provide the purchase or related services.

Data Security

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information from unauthorized access and loss. No online system can promise absolute security. Contact us if you suspect improper access to an account or customer information.

Sensitive Information

Our store sells crystal suncatchers and hanging décor and does not require sensitive personal data for advertising. We do not intentionally use advertising services to build audiences using sensitive health, biometric, government ID, precise location, religious, political, or similarly protected information. Please avoid supplying sensitive data in customer-service messages unless necessary and specifically requested through an appropriate channel.

Children’s Privacy

The website is intended for general shoppers, not directed to children. We do not knowingly collect information from children contrary to applicable law or intentionally transmit known children’s personal information to advertising providers. Contact us if you believe a child submitted data improperly.

International Transfers

Our business is registered in China and our commerce, logistics, and service providers may operate in other countries. Personal information may therefore be transferred to and processed in a jurisdiction other than your own, subject to applicable safeguards and legal requirements.

External Websites & Services

Links to other services, payment providers, or third-party sites are provided for convenience or to deliver services. Their own privacy policies control information collected directly by those providers.

Policy Updates

We may update this policy to reflect changes in operations, service providers, privacy choices, or applicable law. The version published on this page will show the updated date, and additional notice will be provided if legally required.

Your Choices

How to contact us about your data.

Access & Correction

Ask to review or correct eligible personal information.

Deletion & Portability

Request deletion or a copy of information where applicable law provides.

Advertising Choices

Request eligible opt-outs or raise questions about cookies and advertising-related sharing.

Email service@koreniq.com with the subject “Privacy Request” for rights requests and privacy questions.

Koreniq™ Customer Care

Need help? We’re here.

Questions about a crystal suncatcher, a hanging decoration, delivery, or a return? Reach customer support. Our reply target is within 24 hours.

8:00 AM – 10:00 PM Daily

+86 157-9645-1618

service@koreniq.com

Email Customer Care

service@koreniq.com

Call Support

+86 157-9645-1618

Business Information

Company Details

Brand Name

Koreniq™

Legal Company Name

Wuhan Yunbo Huida E-Commerce Co., Ltd.

Owner

Zou Zhiliu

Website

koreniq.com

Business Address

Units 4–6, Floors 1–2, Building 1, Phase I, Plot K4, "Urban Village" Redevelopment Project (Changjiang Village/Dazhou Village), Hongshan District, Wuhan City, Hubei Province

Customer Support Email

service@koreniq.com

Customer Support Phone

+86 157-9645-1618

Customer Service Hours

8:00 AM – 10:00 PM Daily

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